August 23, 2025

Branding, online travel agencies choke hotel profits

Our Blogs By AKMAR ANNUAR,《The Malaysian Reserve》 Branding and Online Travel Agencies (OTAs) are significantly impacting hotel profitability, a topic we recently discussed in an interview with The Malaysian Reserve. Beneath the glossy promise of hotel ownership lies a harsh financial reality where outdated contracts, OTA dependency, and misleading market projections can severely erode margins.…

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